How does acquisition of Symantec's Certificate Authority business by DigiCert, Inc. affect Drupion customers?

As of October 31, 2017, DigiCert, Inc. completed the acquisition of Symantec Corporation's Certificate Authority business which includes all website security assets related to SSL & PKI. The transition is already completed and there is some end-user actions required if you own and use one of GeoTrust, Thawte & RapidSSL SSL certificates. But don't worry if you are a Drupion customer as you are in good hands.

So, what does this mean?

To benefit from the acquisition, some previously-issued Symantec (GeoTrust, Thawte, and RapidSSL) SSL certificates must be re-issued and re-validated with the new DigiCert Public Key Infrastructure (PKI) backend before certain dates in 2018 to avoid any potential browser warnings.

What are your next steps?

To comply with these new browser requirements for your SSL certificates you've ordered from us need to get re-issued. If an SSL Certificate was issued before June 1, 2016 and expires after March 15, 2018, so you have some time until March 15, 2018 to re-new that SSL certificate. If an SSL Certificate was issued between June 1, 2016 through December 1, 2017 and expires after September 13, 2018, you have time until September 13, 2018 to re-new it.

So don't worry if you purchased your SSL certificate from Drupion and file a support request through your profile account at any time before the dates given above or even after it and then we will quickly and painlessly get your SSL certificates re-issued and re-validated within just minutes.

What if you are a Drupion customer, but purchased your SSL certificate(s) from elsewhere?

But what if you are a Drupion customer, but purchased your SSL certificate(s) directly from one of above-listed SSL authorities? Again, no problem! Just follow the steps described on and get your new SSL certificates installed through your server's control panel. Still need help? Your friendly Drupion team is at your disposal 24/7/365 to assist you with re-issuing your certificate.

We appreciate your cooperation, and as always, feel free to post under this announcement if you have any questions or concerns.


Drupion Team

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